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Scanner & Check-In Guide

Verify passes at the door, record attendance and redemptions, and trigger Salesforce automation from every scan — with the Kemicard Scanner add-on or hardware you already own.

The Kemicard Scanner add-on

  • Staff-facing scanner running on standard mobile devices — verifies passes, shows member details, and records attendance and redemptions to Salesforce.
  • Licensed add-on with unlimited-scan tiers available for event-heavy organizations.
  • Works offline-tolerantly: the pass barcode displays and scans even when the member's phone is offline.

Embedding in Experience Cloud

The scanner ships as a component you add via Site Builder — search for the Kemicard scanner component and drop it on a community page for staff or partners. It is not a standalone LWC page, so document the Site Builder path for your community developers.

Barcode format support

  • QR — recommended; reliable on both Apple and Google passes.
  • PDF417 — reliable alternative when a 1-D look is wanted.
  • Code-128 — not reliably recognized (scanner library limitation); avoid.

Scan-triggered automation

Scans map barcode values to Salesforce record IDs, so Flows can act on every scan:

ON scan → resolve barcode → Contact
  → create Check-In record (time, location, staff)
  → award points / decrement allowance
  → send follow-up offer after the event
  • Attendance — every entry logged as a related record for reporting.
  • Redemptions — benefit usage tracked per privilege, per location, per date.
  • Engagement scoring — scans can update scoring fields that drive journeys.

Using existing scanner hardware

Barcode scanners that emulate keyboard input can drive the same Salesforce mapping as the Kemicard Scanner — reuse the hardware you already own at fixed check-in stations.

Event-platform check-in

With Blackthorn Events, the proven flow is: registration page → attendee record created → welcome email with pass download → add to wallet → Blackthorn mobile app scans the Kemicard pass → attendee checked in. Generate passes from the Contact rather than the attendee object. Eventbrite and payment-platform integrations are scoped per client.

Verification & fraud checks

  • Every scan validates the pass serial against the source Salesforce record; duplicates and counterfeits are rejected.
  • Duplicate-scan tracking flags a barcode scanned twice at the same gate.
  • Combine with sharing controls and device restriction (see Security) for high-value access programs.